Changpeng ZhaoFounder and former CEO · Binance
Recommended
Hug your haters
how to embrace complaints and keep your customers
Jay Baer · 2013 · 270 pages
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About the book
Jay Baer argues that critics and haters are opportunities in disguise to improve your business and brand. The book presents strategies for engaging dissatisfied customers, transforming negativity into constructive feedback, and building more loyal communities through authenticity and empathy.
Book details
| Author | Jay Baer |
|---|---|
| Original title | Hug Your Haters |
| Year of publication | 2013 |
| Pages | 270 |
Recommended by 1 person
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